Privacy Policy

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At RAYENA, I respect your privacy and am committed to protecting your personal information.

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Information I Collect

When you visit my website or make a purchase, certain information may be collected, including your name, email address, billing details, order information, and website usage data. I use this information to process orders, provide customer support, improve my website and products, and communicate with you when necessary.

How I Use Your Information

I use the information collected to:

• Process and manage orders.

• Respond to customer inquiries and provide support.

• Improve my website, products, and customer experience.

• Send newsletters or promotional emails to subscribers who have opted in.

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Sharing of Information

I do not sell or rent your personal information. I may share relevant information with trusted service providers, such as payment processors and website service providers, when necessary to operate my business and fulfill your orders. I may also disclose information when required by law.

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Data Security

I take reasonable steps to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or transmission is completely secure.

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Third-Party Services

My website may use third-party services, including payment processing, analytics, and email marketing tools. These services may collect or process information according to their own privacy policies.

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Updates to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have questions about this Privacy Policy, please contact me through my website's contact page.

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Copyright & Intellectual Property

Patternmaking and Grading Services

I no longer offer custom patternmaking or grading services. Any confidentiality or intellectual property terms relating to past client projects remain subject to the applicable agreements made with those clients.

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Sewing Patterns & Digital Products

All sewing patterns, pattern files, illustrations, photographs, text, and other original content offered by RAYENA are my intellectual property, unless otherwise stated, and are protected by applicable copyright laws.

Purchasing a pattern grants you permission to use it under the terms below. It does not transfer ownership of the original pattern or its digital files.

Permitted Uses

• Personal sewing: Use my patterns to make garments for yourself, your family, or others.

• Commercial garment sewing: Sell finished garments made using my patterns.

• Pattern modification: Modify patterns to develop your own designs, provided the resulting pattern is not redistributed or sold as a basic sloper block or as a substitute for my original RAYENA pattern.

Prohibited Uses

You may not:

• Copy, share, upload, distribute, or resell my original digital pattern files.

• Resell or distribute digital copies or printed copies of my patterns, whether for free or for payment.

• Share purchased files with others or make them available on websites, file-sharing platforms, or other distribution channels.

• Claim my original patterns or files as your own work.

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Questions About Usage

If you have questions about permitted uses of my patterns, please contact me through my website before distributing or selling a pattern-based product.

Thank you for respecting the time, expertise, and creative work behind my independent pattern business.

— Ranna, RAYENA